Trainings

Human Care Alliance

by Nicole Young on

Topic: cultural competence

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San Lorenzo Valley Water District

by Nicole Young on

Conducted customer service training for district managers and staff.

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City of Watsonville – Parks & Community Services

by Nicole Young on

Topic: Using the DISC Profile to improve team communication.

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Janus of Santa Cruz

by Nicole Young on

Conducted cultural competence trainings for the staff, management and Board of a nonprofit organization providing substance abuse treatment services.

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Civic Engagement Project for Children and Families

by Nicole Young on

Topic: Developing action plans

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Testimonials:

"We hired Optimal Solutions Consulting again because we trusted Nicole’s experience. She is very organized, professional and approachable."


Michelle Sioson
Former Program Officer
First 5 San Mateo

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Tip of the month:

When faced with changes in your organization, ask yourself “how” questions instead of “why”.  “How can I adapt to this change successfully?” will lead to a more productive answer than “Why does this change have to happen?”

 

Click on the Learn More button to read the latest blog post on managing change.

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